Customer Service Team Leader - National

permanent · Posted 2026-09-18 · Frogfoot is in search of a Customer Service Team Leader to join our Customer Experience department. PURPOSE OF THE JOB To ensure that the customer service team delivers high-quality support, meets performance targets, and aligns with the companys overall goals. They act as a bridge between the customer service representatives and higher management, ensuring smooth operations and a positive customer experience. JOB OBJECTIVES Team management Escalation handling Develop and implement customer ser…