Manager General Merchandise

It's fun to work in a company where people truly BELIEVE in what they're doing!Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership.Minimum requirementsMatric / Grade 122 – 4 years' retail experienceManagerial experience advantageousCompetenciesCommunication Controls, quality & standards Customer orientation / Passion for customer Delegation Team orientationKey ResponsibilitiesMerchandise ManagementEnsure effective merchandising, stock availability, and product presentationExecute promotions and maintain merchandising standardsSales & PromotionsDrive sales performance and achieve departmental targetsCoordinate and execute promotional activitiesFinance & AdministrationMonitor and control departmental expensesEnsure accurate and timely completion of administrative processesOperations & MaintenanceEnsure smooth day-to-day operations of the departmentMaintain equipment and store standardsShrinkage & SecurityMonitor and control stock losses and shrinkageEnsure adherence to security proceduresCustomer Service ManagementDeliver and maintain excellent customer service standardsResolve customer queries and complaints effectivelyPeople Management & DevelopmentLead, coach, and develop team membersManage performance and support staff developmentClosing date - 09 July 2026If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Discover who we are